ChildHelpInfoCenter

FAQ

Maricopa County Mandatory Reporter FAQs

How do I receive my certificate?

You will receive an email containing PDFs of a certificate and a score report form with the correct Post-test answers including explanations by email within 2 weeks of completing the online training.

I read to take the child to a quiet place to ask the 4 questions. I don't remember reading anything about providing a safe place.

If possible, find a safe environment (quiet, private place) to talk with the child and ask the 4 questions, while documenting exact quotes from the child.

Do NOT:

> Investigate – it is law enforcement and child protection agencies’ role to investigate

> Make promises to the child – you do not know for sure if everything will be ok
> Notify the parent/ caretaker – it is law enforcement and child protection agencies’ role to notify the parent/caretaker

The hours allowed after making an oral report to submit a written report was unclear.

When reporting to CPS you must:

> Call: 1-888-SOS-CHILD (1-888-767-2445)
> Mail or fax the written report to CPS within 72 hours of calling the hotline

Have other questions regarding the training or Mandatory Reporting? Let us know: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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